Member Service Representative - Garrettsville YMCA

Member Service Representative is responsible for conducting member interaction tasks to promote member satisfaction, membership sales, and retention at the Garrettsville YMCA. Occasional evening and weekend availability required.

Requirements

• High School Diploma or GED preferred
• Strong customer service skills
• Cash management experience
• Organized and able to follow directions
• Friendly, outgoing personality
• Comfortable working in a membership driven environment
• Ability to perform multiple tasks in diverse situations successfully
• Computer and keyboarding experience
• Strong communication skills and phone etiquette

Benefits

• Comprehensive Benefits Plan including Health, Dental, Vision, Employee Assistance Plan, Retirement 8% paid by the YMCA of Greater Cleveland and paid vacation
• Free membership to your local YMCA and discount to YMCA programs including childcare (part-time positions do not receive discount on childcare)
• Additional employee discounts at many places in and around town