WELCOME CENTER
YMCA OF SOUTH ALABAMA INCAlabama, United States
Posted February 4, 2026
Full Time
About the Company
The YMCA of South Alabama is an equal opportunity employer and values diversity.
Job Description
The Welcome Center Representative creates a welcoming environment for members, guests, and program participants, providing excellent customer service and supporting membership sales and retention.
Requirements
- Greet and assist members, guests, and program participants
- Provide information on YMCA programs, services, schedules, and policies
- Support membership sales, retention, and tours
- Process program registrations, membership transactions, and payments
- Answer phone calls, emails, and general inquiries
- Handle cash, credit card transactions, and financial close out procedures
- Respond to member concerns and escalate issues as needed
- Support branch safety procedures and emergency protocols
- Assist with general administrative tasks and special projects
Benefits
- 401k Matching
- Retirement Plan
- Generous Paid Time Off