Customer Support Associate (Part-Time, Night Shift)

Yodeck is a fast-growing Software-as-a-Service (SaaS) company that is disrupting the $23B digital signage industry. Yodeck’s affordable, easy-to-use, and feature-rich solution is designed to democratize digital signage and empower businesses worldwide. As one of the top 5 digital signage SaaS platforms globally, we are looking for curious and smart people to help us drive even faster growth.

Requirements

• Excellent written and verbal communication skills in English (C1 level).
• Strong attention to detail and analytical skills to diagnose issues and develop effective solutions quickly.
• Ability to handle unexpected changes and customer concerns with professionalism.
• A genuine desire to help customers and a commitment to providing excellent service.
• Experience in customer support or technical support roles will be appreciated.
• Availability to work rotating night shifts (02:00 - 06:00 & 06:00 - 10:00 (GMT +2), Monday through Friday).

Benefits

• Competitive salary
• Company-wide bonus scheme and a great stock option plan
• Award-winning workplace, recognized as the Best Workplace
• Hybrid Work From Home policy
• Office gym, nutritionist, and meal vouchers
• Individual training budget for professional development
• Private medical insurance plan
• Fun and collaborative start-up environment (with amazing offices!)
• Flexible working arrangements
• Commuting expenses
• Equal opportunity and workplace diversity