Customer Support Associate (Wednesday - Sunday)

Yodeck is a fast-growing Software-as-a-Service (SaaS) company that is laser-focused on disrupting the $23B digital signage industry. We are looking for a curious and smart Customer Support Associate to assist our customers, respond to their questions, and guide product usage and troubleshooting.

Requirements

• Excellent writing and verbal communication skills in English (C1 level)
• Strong attention to detail and analytical skills to diagnose issues and develop effective solutions quickly
• Ability to handle unexpected changes and customer concerns with professionalism
• A genuine desire to help customers and a commitment to providing excellent service
• Experience in customer support or technical support roles will be appreciated

Benefits

• Competitive salary
• Company-wide bonus scheme and a great stock option plan
• Award-winning workplace, recognized as the Best Workplace
• Remote Work policy (for our Support team)
• Office gym, nutritionist, and meal vouchers
• Individual training budget for professional development
• Private medical insurance plan
• Fun and collaborative start-up environment (with amazing offices!)
• Flexible working arrangements
• Commuting expenses
• Equal opportunity and workplace diversity