Enablement Manager, Customer Success

Yotpo is seeking an Enablement Manager for Customer Success to design and deliver impactful enablement programs for post-sale teams, leveraging e-commerce and recurring revenue models. The ideal candidate has a strong track record in customer success enablement and a passion for customer outcomes and data-driven value realization.

Requirements

• 3-5 years of Customer Success enablement or similar post-sales enablement experience, ideally in SaaS
• Familiarity with Customer Success methodologies
• Experience with enablement and business systems
• Strong knowledge of recurring-revenue motion dynamics
• Ability to synthesize complex information and create crisp, relevant enablement for frontline teams
• Proven track record designing and executing high-impact enablement programs globally

Benefits

• 100% coverage of employee medical premiums
• 90% coverage for dependent/family premiums
• 100% coverage of employee dental + vision premiums
• Comprehensive life and disability insurance
• Flexible Time Off (FTO) policy, sick time, and paid holidays
• Equity in options
• Company sponsored 401K matching
• Pre-tax Commuter and Healthcare benefits
• Comprehensive paid leave for new parents and Dependent Care FSA
• Individualized career development, rewards and recognition
• Wellness and philanthropic programming and events