Enablement Manager, Customer Success
YotpoNew York, New York, United States
Posted May 4, 2026
110000 - 125000 USD
Full Time
About the Company
Yotpo is a global company that helps brands turn browsers into customers and customers into advocates through AI-powered Reviews and Loyalty solutions.
Job Description
Yotpo is seeking an Enablement Manager to partner with their global Customer Success organization, ensuring teams are equipped to deliver strategic value, drive retention, and uncover opportunities for growth across their platform. The role owns the global CS enablement strategy across multiple regions and customer segments.
Requirements
- 3-5 years of Customer Success enablement or similar post-sales enablement experience, ideally in SaaS
- Familiarity with Customer Success methodologies (e.g., value-based success planning, adoption frameworks, health scoring, QBR/EBR best practices)
- Experience with enablement and business systems such as Gong, LMS/CMS platforms, and Salesforce
Benefits
- 100% coverage of employee medical premiums
- 90% coverage for dependent/family premiums
- 100% coverage of employee dental + vision premiums
- Comprehensive life and disability insurance
- Flexible Time Off (FTO) policy, sick time, and paid holidays
- Equity in options
- Company sponsored 401K matching
- Pre-tax Commuter and Healthcare benefits
- Comprehensive paid leave for new parents and Dependent Care FSA
- Individualized career development, rewards and recognition
- Wellness and philanthropic programming and events
