Customer Success Manager

Customer Success Manager responsible for ensuring clients maximize the value of the company's platform. Build relationships, implement and adopt technology, drive user engagement, and provide strategic advising.

Requirements

• Proven experience in customer success, account management, or client-facing role
• Strong understanding of higher education or ed-tech / e-learning industries
• Excellent communication and relationship-building skills
• Ability to analyze data to guide strategy and decision-making
• Strong organizational skills and ability to manage multiple clients simultaneously

Benefits

• Competitive salary and benefits package
• Flexible, remote work environment
• Opportunities for professional development and certifications
• Dynamic and supportive team culture focused on innovation and client success