IT Service Management Analyst
Yum!Canada
Posted May 18, 2026
Full Time
About the Company
Yum! Brands, Inc., headquartered in Louisville, Kentucky, operates over 60,000 restaurants globally under brands like KFC, Taco Bell, Pizza Hut, and Habit Burger Grill. As a leader in the quick-service restaurant sector, Yum! specializes in chicken, Mexican-style food, pizza, fast food, and burgers. The company is renowned for its commitment to employee development and fostering a culture that values personal and professional growth.
Job Description
The IT Service Management Analyst is responsible for providing oversight for evolution of the Problem and Change Management processes, contributing to the evolution of the ITSM strategy, and engaging necessary resources to execute agreed upon solutions.
Requirements
- Bachelor's degree in IT, Computer Science, or related field
- Minimum 5 years of experience in IT Service Management
- ITIL v4 certification or equivalent experience
- Knowledge of ITSM tools and technologies
Benefits
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
