Front Desk Associate - On-Call

The Front Desk Associate - On-Call is a position at the YWCA Seattle King Snohomish, a non-profit organization focused on serving women and individuals experiencing homelessness. The role requires providing high-quality customer service, handling calls and mail, and maintaining office equipment. The position is on-call, working 24/7, and requires flexibility and adaptability.

Requirements

• Must be at least 18 years old
• High school diploma or GED, plus 3 years in a customer service facing role
• Ability to work with the public, clients, and people in crisis
• Experience working in environments serving vulnerable populations
• Demonstrated cultural competency and ability to interact respectfully with diverse backgrounds
• Basic computer literacy with ability to use Outlook, Microsoft Word, Excel, and Sharepoint

Benefits

• Excellent benefits package
• Medical insurance
• Retirement plan
• Generous vacation, holiday, and sick leave plans
• Fidelity 403b Plan
• YWCA Retirement Fund