Sr. Cloud Support Engineer_US
ZadaraMaryland, United States
Posted October 5, 2025
Full Time
About the Company
Zadara is a leading provider of AI edge clouds, offering a distributed cloud platform for sovereign AI applications. With over 500 global locations, Zadara ensures seamless multi-tenancy and complete data privacy while supporting advanced AI capabilities at the edge. The company's fully-managed clouds are designed for any workload, with cost-effective pricing models and 24/7 support.
Job Description
We are seeking a highly skilled Senior Cloud Support Engineer to provide key escalation and support for cloud-based infrastructure. The role involves troubleshooting, resolving complex issues, and collaborating with various teams to ensure service reliability and customer satisfaction. This is a client-facing position with a technical demanding requirement and requires on-call responsibilities.
Requirements
- 5+ years experience in Linux administration, configuration, and tuning (Ubuntu/Debian, CentOS/RHEL, AWS/GCP/Azure/VMware/Openstack)
- Strong troubleshooting, diagnostic, and problem-solving skills
- Solid understanding and experience in network design (CCNA level or equivalent)
- Solid experience with storage systems (SAN/NAS/Object) and scripting (Bash, Python)
- Excellent written and verbal communication skills
Benefits
- Paid time off
- Medical, Dental, Vision insurance
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSAs)
- 401(k) plan with matching
- Basic life and AD&D
