IT Lead/IT Manager

Zefr is seeking an IT Lead/Manager to join their team in Marina del Rey, CA. The ideal candidate will have experience leading IT teams, troubleshooting tech issues in a Mac environment, and prioritizing and multitasking on the fly.

Requirements

• 3 years experience leading or managing an IT team
• 3 years experience troubleshooting computers in a helpdesk environment
• Deep understanding of macOS, Jamf, Okta and the Google suite of products
• Experience with ticketing systems (we use Jira Service Management)
• Ability to multitask on the fly and prioritize requests as they come up
• Basic understanding of networking and data storage
• Comfortable in macOS command line and writing bash scripts
• Experience with SOC2 Type 2 compliance is a huge bonus

Benefits

• Flexible PTO
• Medical, dental, and vision insurance with FSA options
• Company-paid life insurance
• Paid parental leave
• 401(k) with company match
• Professional development opportunities
• 13 paid holidays off
• Summer Fridays (we leave early)
• Flexible hybrid schedule
• In-office lunches and lots of free food
• Optional in-person and virtual events (we like to celebrate!)