Outreach Specialist

Zeiders is an industry leader in military and family support. We seek individuals with strong passion for what we do and our commitment to quality service. This position is the bridge to ensure that Marines who are navigating complex recovery circumstances are being reached, supported, and connected to the right sources to help them thrive.

Requirements

• Bachelor’s Degree
• Minimum two (2) years of experience in client-facing support or service coordination roles involving direct client communications, proactive follow-up and connection to appropriate resources.
• Strong interpersonal communication skills with the ability to build rapport and trust
• Knowledge of Marine Corps culture
• Understanding of the significance of the cultural bond and Marine ethos needed when dealing with Marines
• Knowledge and understanding of the range of support resources and benefits available to Wounded Warriors, including general eligibility and access processes.
• Proficiency in Microsoft Office Suite software
• Strong technology skills, as well as ability to navigate multiple computer systems simultaneously.
• Strong data entry/typing skills with a high degree of accuracy.
• Excellent oral and written communication skills
• Ability to document outreach efforts and coordinate follow-through actions with case managers or supervisors