The Director of Business Insights will be a transformational leader responsible for evolving Zelis’ insights function from traditional reporting and dashboard delivery into a strategic, AI-enabled capability that drives better business decisions, stronger operational performance, and greater client value. The ideal candidate is a strong leader with executive presence, a passion for building high-performing teams, and a proven track record of leading organizational change.
Requirements
- Define and lead the vision, strategy, and roadmap for Business Insights across the Zelis payments organization, transforming the function from retrospective reporting to proactive, decision-oriented insights.
- Build a culture of transformation, innovation, and accountability within the team, shifting focus from dashboard production to insight generation, business partnership, and measurable impact.
- Partner closely with executive leadership to identify the most important operational and client-facing opportunities where data and insights can drive performance, growth, and differentiation.
- Serve as a trusted advisor to senior leaders, using data-driven storytelling and strong executive presence to influence priorities, decisions, and action.
- Lead the evolution of the team’s analytics operating model, including improved prioritization, governance, intake, delivery standards, and stakeholder engagement.
- Elevate the quality, clarity, and business relevance of data visualizations, dashboards, and presentations by establishing best practices in visualization design, narrative development, and executive communication.
- Drive the development of scalable business intelligence and analytics solutions that enable both self-service access and deeper strategic insights for internal stakeholders, payers, and providers.
- Leverage Snowflake and modern BI platforms to expand analytics capabilities, improve speed to insight, and deliver measurable business value.
- Champion the use of AI to enhance reporting, automate insight generation, identify anomalies, improve forecasting, and uncover patterns and opportunities at scale.
- Lead the team through AI data and insights transformation, helping define how AI tools, prompt strategies, and intelligent workflows can improve both productivity and decision quality.
- Collaborate cross-functionally with IT, finance, operations, product, and commercial leaders to understand business needs and deliver high-impact, tailored analytical solutions.
- Build, coach, and develop a high-performing team of leaders and analysts, creating a strong culture of learning, innovation, collaboration, and continuous improvement.
- Lead with a people-first mindset by providing clear direction, meaningful feedback, succession planning, and development opportunities that elevate team capability and engagement.
Benefits
- 401k plan with employer match
- Flexible paid time off
- Holidays
- Parental leaves
- Life and disability insurance
- Health benefits including medical, dental, vision, and prescription drug coverage
