At Zelis, we modernize the healthcare financial experience across payers, providers, and healthcare consumers. We are seeking a Strategic Client Executive to manage a strategic book of business and drive growth for Zelis by achieving annual revenue targets and ensuring client retention. The role will develop and maintain critical internal and external relationships to sustain and build upon Zelis’ value proposition and work collaboratively across the enterprise to achieve client goals and objectives.
Requirements
- Bachelor's degree in business or health care administration or related field.
- 10+ years in client management role in the Payer and National space.
- Experience in working in healthcare a plus including insurance companies, or working with cost management, electronic payments, and/or healthcare communications solutions.
- Demonstrated success in revenue management and increased utilization within an assigned book of business of enterprise and strategic clients.
- Excellent written and verbal communication skills.
- Excellent presentation, public speaking, and meeting management capabilities.
- Ability to tailor messages to audiences.
- Deep Understanding of the Client’s Business: Understand the client in terms of markets they operate in, competitors, objectives, and challenges.
- Develop Trusting Relationships: Cultivates deep relationships with clients and team.
- Executive Communicator: Proactively communicates. Can effectively prepare and present communications to clients and executive leadership teams.
- Problem Solver: The ability to offer and communicate compelling solutions to client challenges is invaluable.
- Industry Knowledge: Keeping an ear to the ground in terms of market intelligence and relevant industry news.
- Financial Acumen: Strong financial acumen and ability to interpret client financials.
- Innovative Thinking: Brings creative insight to client’s businesses to help them deliver a competitive advantage.
- Collaborator: Actively partners across BUs to communicate client needs & issues, shares and provides awareness of external trends and competitor landscape.
- Troubleshooting: Forward looking, keeps an eye out for potential internal/external problems and managing potential concerns.
Benefits
- Flexible paid time off
- Holidays
- Parental leaves
- Life and disability insurance
- Health benefits including medical, dental, vision, and prescription drug coverage
- 401k plan with employer match