Velo is redefining how entrepreneurs interact with ZenBusiness through intelligent, conversational experiences. As the Conversational AI & Prompt Engineer, you will craft the voice, reasoning, and effectiveness of Velo, ensuring every interaction is clear, trustworthy, and results-driven.
Requirements
- 5+ years of experience with 2+ years in Conversational AI, Applied LLM Engineering, Prompt Engineering, or NLP systems in production environments
- Deep experience designing and optimizing prompts for GPT, Gemini, or similar models
- Practical experience designing and tuning RAG pipelines (chunking, embeddings, retrieval evaluation)
- Experience building evaluation datasets and running prompt experiments (A/B testing, automated scoring, regression testing)
- Proficiency in Python or TypeScript; experience integrating LLM APIs in production systems
- Ability to analyze conversational performance using data and logs to drive measurable improvements
Benefits
- Medical, vision, dental, disability, and life insurance
- Parental and military leave
- Employee assistance program
- 401k + match
- Annual bonus
- Pet insurance
- RSUs
- Paid parking
- 10 paid holidays