Conversational AI & Prompt Engineer

Velo is redefining how entrepreneurs interact with ZenBusiness through intelligent, conversational experiences. As the Conversational AI & Prompt Engineer, you will craft the voice, reasoning, and effectiveness of Velo, ensuring every interaction is clear, trustworthy, and results-driven.

Requirements

• 5+ years of experience with 2+ years in Conversational AI, Applied LLM Engineering, Prompt Engineering, or NLP systems in production environments
• Deep experience designing and optimizing prompts for GPT, Gemini, or similar models
• Practical experience designing and tuning RAG pipelines (chunking, embeddings, retrieval evaluation)
• Experience building evaluation datasets and running prompt experiments (A/B testing, automated scoring, regression testing)
• Proficiency in Python or TypeScript; experience integrating LLM APIs in production systems
• Ability to analyze conversational performance using data and logs to drive measurable improvements

Benefits

• Medical, vision, dental, disability, and life insurance
• Parental and military leave
• Employee assistance program
• 401k + match
• Annual bonus
• Pet insurance
• RSUs
• Paid parking
• 10 paid holidays