AI Service Consultant- London
ZendeskLondon, England, United Kingdom
Posted March 3, 2026
Full Time
About the Company
Zendesk software was built to bring a sense of calm to the chaotic world of customer service.
Job Description
The AI Services Consultant role is integral to delivering quick time to value while guiding customers through their configuration and optimization of Zendesk AI-powered Resolution Platform.
Requirements
- Strong consulting skills with the ability to assess client needs, develop strategic solutions, and provide expert guidance throughout the project lifecycle.
- Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
- Project management expertise with the ability to oversee the planning, execution, and delivery of AI projects.
- Deep understanding of AI technologies, particularly Zendesk AI products, with the ability to implement and optimize these solutions effectively.
- Strong analytical and problem-solving skills, with the ability to identify challenges and develop innovative solutions.
Benefits
- Flexible work environment
- Opportunities for professional growth and development
- Competitive salary and benefits package
- Chance to work with a global team of experts