The AI Services Consultant role is integral to delivering quick time to value while guiding customers through their configuration and optimization of Zendesk AI-powered Resolution Platform.
Requirements
- Strong consulting skills with the ability to assess client needs, develop strategic solutions, and provide expert guidance throughout the project lifecycle.
- Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
- Project management expertise with the ability to oversee the planning, execution, and delivery of AI projects.
- Deep understanding of AI technologies, particularly Zendesk AI products, with the ability to implement and optimize these solutions effectively.
- Strong analytical and problem-solving skills, with the ability to identify challenges and develop innovative solutions.
Benefits
- Flexible work environment
- Opportunities for professional growth and development
- Competitive salary and benefits package
- Chance to work with a global team of experts