AI Success Strategist, Customer Success
ZendeskMexico City, State of Mexico, Mexico
Posted March 3, 2026
Full Time
About the Company
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Job Description
AI Success Strategist role involves owning end-to-end delivery of customers' AI roadmaps, translating product capabilities into clear business strategies, and driving adoption and operational excellence for Zendesk AI solutions.
Requirements
- Project & Program Management
- Product and Technical Knowledge
- Business & Strategic Acumen
- Consultation & Communication
- Analytical & Outcome-Focused
- Forward-Thinking & Pragmatic
- Responsible AI & Compliance
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Relocation Assistance
- Four Day Work Week