AI Success Strategist, Customer Success
ZendeskSão Paulo, Brazil
Posted March 6, 2026
Full Time
About the Company
Zendesk software was built to bring a sense of calm to the chaotic world of customer service.
Job Description
AI Success Strategist role is responsible for owning end-to-end delivery of customers' AI roadmaps, translating product capabilities into clear business strategies, and driving execution from initial adoption through sustained expansion.
Requirements
- Project & Program Management experience
- Product and Technical Knowledge
- Business & Strategic Acumen
- Consultation & Communication skills
- Analytical & Outcome-Focused
- Forward-Thinking & Pragmatic
Benefits
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance