AI Success Strategist, Customer Success - German Speaker
ZendeskLisbon, Portugal
Posted February 26, 2026
Full Time
About the Company
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Job Description
AI Success Strategist, Customer Success job description: lead AI roadmap delivery, design authority for customers' AI deployments, long-term AI vision & business strategy, internal and external stakeholder alignment, and sustain engagement & mutual AI roadmap.
Requirements
- Project & Program Management
- Product and Technical Knowledge
- Business & Strategic Acumen
- Consultation & Communication
- Analytical & Outcome-Focused
- Forward-Thinking & Pragmatic
- Responsible AI & Compliance
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance