At Zendesk, our focus is helping our customers build great relationships with their customers. We are looking for a Senior Software Engineer to join our AI Copilot organisation, delivering AI-powered product features at Zendesk scale, taking ownership of significant pieces of work from design through to production.
Requirements
- 5+ years of experience building and operating large-scale, Internet-facing applications.
- Fluent in Ruby; working proficiency in Python is a big plus.
- Solid experience with distributed systems, RESTful APIs, and cloud infrastructure (AWS).
- Experience with containerised deployments (Docker, Kubernetes) and CI/CD practices.
- A track record of owning features end-to-end and delivering them to production with high quality.
- Ability to work with uncertainty and the flexibility to pivot with changing priorities.
- Comfort working in a team alongside ML engineers and scientists β you don't need to be an ML expert, but you should be curious and able to collaborate effectively across disciplines.
Benefits
- Hybrid work model
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement
- Relocation Assistance