Technical Architect
ZendeskPune, Maharashtra, India
Posted May 11, 2026
Full Time
About the Company
Zendesk software was built to bring a sense of calm to the chaotic world of customer service.
Job Description
As a Technical Architect at Zendesk, you will lead the technical strategy to solve complex business problems using architectural design and seamless system integrations. You will collaborate with customer SMEs, design and prototype Proof of Concepts, and provide feedback to influence the internal Zendesk product development roadmap.
Requirements
- Bachelor’s Degree (or equivalent professional experience)
- 6+ years of professional work experience
- Experience in the computer software (SaaS) industry, specifically in delivering consulting or implementation services
- Hands-on programming experience with languages such as Ruby, Python, Java, C#, or JavaScript
- Deep experience with RESTful APIs and developing applications on the backend (servers/databases) and client-side