IT Support Specialist I
ZillowLenexa, Kansas, United States
Posted March 9, 2026
Full Time
About the Company
Zillow Group is reimagining how people move—through the real estate market and through their careers. We help customers navigate buying, selling, financing, and renting with greater ease and confidence.
Job Description
As an IT Support Specialist I, you will provide technical support to Zillow employees, resolve issues on Mac and PC, manage hardware inventory, and support onboarding for new hires. You will work with the IT Support team to ensure day-to-day technology runs smoothly and directly shape employees’ experience with technology.
Requirements
- Basic familiarity with PC/Mac troubleshooting and tools such as Active Directory, Intune, and JAMF (or similar technologies)
- Experience with ServiceNow or a similar ticketing system
- Effective communication and collaboration skills
- Detail-oriented and organized in handling inventory, documentation, and follow-through on tasks
Benefits
- Competitive base salary
- Eligibility for equity awards
- Paid time off
