The Director, Product will define and deliver the next generation of fiber broadband and voice products that set new standards for speed, reliability, and customer satisfaction.
Requirements
- Recruit, mentor, and lead a high-performing product technology team, fostering a culture of collaboration, innovation, and accountability.
- Drive the product hardware roadmap for fiber broadband services and voice alternatives, ensuring alignment with company growth goals and customer needs.
- Shape long-term technology direction by identifying, evaluating, and implementing emerging broadband innovations and changes to the voice regulatory environment.
- Lead the end-to-end lifecycle of technology-driven products β from discovery and design to launch, adoption, and ongoing optimization.
- Collaborate with network engineering, IT, and operations to deliver scalable, high-performance solutions that exceed industry standards.
- Build and manage strategic technology partnerships to accelerate innovation and improve delivery capabilities.
- Negotiate and oversee vendor contracts to ensure optimal value, performance, and service quality.
- Establish and track KPIs for product performance, reliability, and customer impact, using data to guide iterative improvements.
- Ensure all solutions meet or exceed security, compliance, and regulatory requirements.
Benefits
- Medical
- Dental
- Vision
- 401k
- Flexible spending account
- Paid sick leave
- Paid time off
- Parental leave
- Quarterly performance bonus
- Training
- Career growth and education reimbursement programs