Specialist, Customer Experience (Detroit)

Zocdoc is a leading healthcare marketplace that makes it easy to find and book in-person or virtual care. As a Specialist, Customer Experience, you will embody the company's core values, working diligently to deliver exceptional customer service to healthcare provider accounts.

Requirements

• Excellent communication and interpersonal skills
• Customer service experience, preferably in a healthcare or technology-related field
• Strong problem-solving abilities and adaptability in a fast-paced environment
• Exceptional organizational skills and attention to detail

Benefits

• Flexible work environment
• Competitive PTO
• 100% paid employee health benefit options
• 401(k) with employer funded match
• Corporate wellness program with Wellhub
• Sabbatical leave
• Competitive paid parental leave
• Cell phone reimbursement
• Employee Resource Groups and ZocClubs