Specialist, Customer Experience (Indianapolis)

Zocdoc is a digital health marketplace that helps patients find and book care. We're looking for a Specialist, Customer Experience to deliver exceptional customer service to healthcare providers, upsell features, and offer tailored solutions.

Requirements

• Excellent communication and interpersonal skills
• Customer service experience in healthcare or technology
• Strong problem-solving abilities and adaptability
• Exceptional organizational skills and attention to detail

Benefits

• Flexible work environment
• Competitive PTO
• 100% paid employee health benefit options
• 401(k) with employer funded match
• Corporate wellness program
• Sabbatical leave
• Competitive paid parental leave and fertility/family planning reimbursement
• Cell phone reimbursement
• Employee Resource Groups and ZocClubs
• Great Place to Work Certified