Programme Manager - Operations Development (All Genders)

The Programme Manager - Operations Development role involves supporting new fulfilment centre setup, driving operational improvements, monitoring performance and quality, leading change management initiatives, managing technology implementations, fostering cross-functional collaboration, and driving customer-centric operations. Zooplus is a pet e-commerce company with over 25 years of experience, offering a hybrid work environment, development opportunities, and excellent training and support.

Requirements

• Bachelor's or Master's degree in Supply Chain Management, Logistics, or a related field.
• Minimum of 8 years of experience in third-party logistics, either on the provider or customer side (preferably in e-commerce/B2C) or in in-house operations.
• Solid stakeholder management skill
• Lean Management / Six Sigma experience
• Experience from leading multiple complex role related projects
• Excellent communication skills
• Strong analytical skills, with experience in data analysis (intermediate SQL, advanced Excel) and the ability to maintain both a high-level perspective and attention to detail.
• Self-motivated and results-driven with a proactive work approach.
• Excellent planning and organizational skills, along with proficiency in standard MS Office applications.
• High mobility and willingness to travel as required.
• Fluent in English (C1/C2 level), both spoken and written.

Benefits

• 28 vacation days and days off on 24th and 31st of December
• Corporate rates at a local gym chain (Body & Soul)
• Company mobile phone for work and personal use
• 20% discount across all our products