Product Analyst

As a Product Analyst at Zoro, you will partner with product teams to provide data-driven insights to improve the customer experience. You will help translate business questions into clear, measurable analysis and work alongside your team and mentors to explore why things happened by conducting descriptive and diagnostic analyses.

Requirements

• Support the tracking and analysis of key product metrics, user funnels, and behaviors to evaluate performance.
• Assist in translating business questions into structured analytical tasks.
• Support the execution and analysis of A/B tests and experiments using established tools and methodologies.
• Develop and maintain dashboards and reports based on defined requirements.
• Identify basic trends and patterns in data and contribute to broader team analyses.
• Collaborate with cross-functional partners to support product initiatives, following established frameworks and guidance.

Benefits

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.
• 6 free sessions each year with a licensed therapist and Wellhub portal membership to support your mental and emotional wellbeing
• At least 18 paid time off days annually for full-time employees and 6 company holidays per year
• 6% company contribution to a 401K Retirement Savings Plan each pay period, no employee contribution required
• Tuition reimbursement, student loan refinancing and access to financial counseling, education, and tools
• Charitable Gift Program - match gift to an eligible educational, cultural, community health, and human service organizations
• Employee discounts and admission to various civic and cultural institutions around Chicago
• Zoro office perks including coffee bar, beer on tap, unlimited snacks, access to the onsite gym, and incredible city skyline views