Senior Technical Success Manager

Zscaler is seeking a Senior Technical Success Manager to join their Customer Success Organization, guiding customers through their Zero Trust journey and providing technical guidance and expertise.

Requirements

• 5+ years of experience in a customer-facing role such as Solutions Delivery, Customer Success Management, Technical Account Management, or Sales Engineering
• 5+ years of experience in Cloud Services Architectures, Web-based Security, Networking, or Infrastructure Solutions
• Strong communication and presentation skills with the ability to influence internal and external decisions
• Strong technical acumen with the ability to align customer business challenges to the Zscaler portfolio for desired business and security outcomes
• Proven ability to analyze customer data to gain key insights and develop tailored adoption strategies and risk mitigation plans

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement