Customer Service Representative
ZURUWarsaw, Masovian Voivodeship, Poland
Posted January 12, 2026
Full Time
About the Company
ZURU is a fast-growing toy manufacturer known for its innovative products and imaginative play. The company designs and markets toys such as Bunch O Balloons™, X-Shot™, and Robo Alive™, leveraging new-age manufacturing techniques to produce 600,000 toys daily. With a global presence in over 120 countries, ZURU is committed to creativity, agility, and community support through partnerships with entertainment properties and local initiatives.
Job Description
As a Customer Service Representative at ZURU, you will be the primary point of contact for customers, providing exceptional service and resolving inquiries. You will assist with product information, order processing, troubleshooting, and ensure customer satisfaction by addressing concerns efficiently.
Requirements
- High school diploma or equivalent
- 1-3 years of experience in logistics & customer service
- Strong communication and multitasking skills
- Strong problem-solving and organizational skills
- Fluency in English and German
- Proficiency in French (preferred)
- Additional skills in Italian, Spanish, Portuguese, or a Scandinavian language (plus)