Customer Service Representative Manager
ZURUWarsaw, Masovian Voivodeship, Poland
Posted January 12, 2026
Full Time
About the Company
ZURU is on a mission to disrupt industries, challenge the status quo, and catalyze change through radical innovation and advances in automation.
Job Description
ZURU is seeking a Customer Service Representative Manager to lead and oversee the customer service team, ensuring alignment with organizational goals and delivering exceptional customer experiences.
Requirements
- Bachelor's degree in business or related field
- 5+ years of experience, including 2+ years in management
- Exceptional leadership and data-driven decision-making abilities
- Ability to effectively onboard and train new team members
- Language Requirements: strong multilingual proficiency for the European market, fluency in English is essential, proficiency in French and German is preferred, additional skills in Italian, Spanish, Portuguese, or a Scandinavian language are a plus
Benefits
- Competitive salary
- Opportunities for career growth and development
- Flexible work environment
- Wellness programs and benefits