Tier 2 Help Desk Specialist
1 Source Consulting, Inc.Washington, Pennsylvania, United States
Posted November 22, 2022
Full Time
About the Company
1 Source Consulting, Inc. is a technology consulting firm that delivers advanced IT services to the Department of Energy and the U.S. Intelligence Community. The company specializes in network operations, cloud migration, virtualization, and agile IT project management to protect critical national assets.
Job Description
The Tier 2 Help Desk Specialist will install, configure, and maintain operating systems and servers in support of business processing, ensuring data integrity and optimal performance. This role involves monitoring system performance, updating software and hardware, and ensuring data recovery. The position requires thorough troubleshooting and adhering to established IT policies.
Requirements
- U.S. Citizenship
- A+ Certification or higher required
- Security+, Network+, HDI or ITIL certifications desired
- Bachelor’s Degree in Computer Science or related field degree and a minimum of 5 years of relevant work experience
- Must be able to obtain a DOE Q clearance
