Senior Customer Success Manager (UK)
11xLondon, England, United Kingdom
Posted July 9, 2025
Full Time
About the Company
We're building autonomous digital workers that handle routine work end-to-end, freeing humans to focus on what they do best—creating, innovating, and building meaningful relationships.
Job Description
We're looking for a Senior Customer Success Manager to own the entire customer journey, from onboarding to managing ongoing success and leading commercial conversations. The ideal candidate has hands-on GTM experience and is passionate about building long-term relationships.
Requirements
- 5+ years in a customer-facing role
- Strong understanding of the go-to-market landscape
- Builder's mindset: proactive, resourceful, and hands-on
- Exceptional communicator and relationship-builder
- Ability to sweat the details and thrive on ownership
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
