Commercial Food Service Repair Tech

The Technical Support Specialist will provide technical support for Marra Forni commercial ovens and equipment, resolving issues and ensuring customer satisfaction.

Requirements

• High school diploma or equivalent required; Associate’s or Technical Degree preferred
• 3+ years of experience in technical support, field service, or equipment repair
• Solid understanding of commercial kitchen equipment, mechanical systems, and electrical controls
• Excellent problem-solving skills
• Strong verbal and written communication skills
• Proficiency in using CRM, ticketing systems, and basic Microsoft Office tools
• Ability to work independently, prioritize tasks, and manage time effectively
• Ability to lift 30 lbs
• Bilingual (English/Spanish or English/Italian) is a plus
• 3/4 CFESA certification is a plus

Benefits

• Generous Paid Time Off
• 401k Matching
• Health Insurance