IoT Service Delivery Manager

1GLOBAL is a technology-driven global mobile communications provider, delivering global connectivity solutions to enterprises and consumers. We serve many of the world’s leading banks, enterprises, and digital-first businesses, including neo-banks, global fast moving consumer goods companies, travel leaders, and payment service providers. The company is a profitable, fast-growing business with full-year revenues in 2025 exceeding US$200 million and profits of over US$25 million.

Requirements

• Experience in a customer-facing role within the telecommunications industry (Mobile, IoT, M2M, eSIM solutions)
• Strong knowledge of telecom service delivery, connectivity platforms, and IoT customer expectations
• Exceptional interpersonal and relationship management skills
• Excellent written and verbal communication
• Highly organised, detail-oriented, and capable of managing multiple priorities in a fast-paced environment
• Comfortable leading cross-functional initiatives and influencing without direct authority
• A proactive problem-solver who thrives in a customer-first culture

Benefits

• Growth Opportunities: Advance your career in one of the fastest growing telecommunications companies
• Major Transaction Exposure: Be in the driver’s seat for transactions that will have an impact on the future telco industry
• Work with a Talented Team: From the Board and the Founders to the Senior Management Team, you will collaborate daily with the most capable and renowned external advisors, and constantly being exposed to talented and driven individuals
• Dynamic Work Environment: Thrive in a collaborative, fast-paced workplace where innovation is encouraged, and every contribution counts
• Professional Development: Work alongside industry experts to enhance your skills and knowledge in a cutting-edge field
• International Experience: Gain opportunities to work in different 1GLOBAL offices around the world as you grow within the company
• Open Communication Culture: Join a team where your ideas are heard, and open dialogue is encouraged, fostering a supportive and transparent work environment
• Get Things Done Attitude: Be part of a results-driven team that values efficiency, creativity, and the drive to make a tangible impact in the industry