Support Specialist - EMEA | Remote

360Dialog is looking for a Customer Support Specialist to provide exceptional support to customers across multiple channels, troubleshoot technical issues with the WhatsApp API, and assist clients in navigating the API ecosystem. The role involves close collaboration with the EMEA Sales and Account Management Teams and communication with Meta representatives.

Requirements

• Provide support to customers using company channels
• Troubleshoot technical issues with the WhatsApp API
• Support clients in navigating the WhatsApp API ecosystem
• Communicate with Meta representatives
• Collaborate with EMEA Sales and Account Management Teams

Benefits

• Opportunity to shape a new industry
• Join a dynamic, innovative team
• Full remote flexibility
• Competitive remuneration package