Support Specialist - EMEA | Remote

As a Customer Support Specialist - EMEA Region, you will provide exceptional support to customers across multiple channels, troubleshoot technical issues with the WhatsApp API, and collaborate with other teams to ensure a smooth customer experience.

Requirements

• Provide support to our customers using the company channels - tickets, chat, email, and online meetings.
• Help troubleshoot our API and solve technical problems.
• Support our partners and clients in navigating the WhatsApp API ecosystem.
• Communicate with Meta representatives.
• Close collaboration with EMEA Sales and Account Management Teams

Benefits

• Remote work
• Competitive remuneration package
• Opportunities to learn and grow
• Dynamic and innovative team