Customer Support Representative

7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. As the Customer Support Representative, you'll provide personalized support to customers via chat, email, and phone to help them unlock the full value of our platform.

Requirements

• 1-2 years of experience in a technical customer support role (or similar)
• Strong written and verbal communication skills
• Experience working or interacting with various web and mobile apps with the ability to effectively troubleshoot customer issues
• A resourceful and resilient approach to problem-solving, using available tools and keen attention to detail to find the best solutions

Benefits

• Health and dental
• Lifestyle spending accounts
• Parental leave program
• Flexible vacation policy
• 90 Day Shift' program