Desktop Support Engineer

Desktop Support Engineer will handle incidents and service requests, provide near desk support, and ensure effective desktop support services in accordance with performance standards. Must have a minimum 1-3 years' experience in Windows Desktop support, professional level German and English language skills, and experience in Windows OS, Microsoft Active Directory, and MS Office 365.

Requirements

• 1-3 years' experience in Windows Desktop support
• Professional level German and English language skills (written and verbal)
• Experience in Windows OS, Microsoft Active Directory, and MS Office 365
• Mobile device management including IOS and Android devices
• Enterprise encryption solutions
• Windows PC/laptop management via Active Directory
• Analytical, troubleshooting, and problem-solving skills
• Ability to multi-task, effectively determine priorities, and meet SLA's
• Excellent communication, rapport building, and internal customer service skills

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance