Desktop Support Engineer
A&O IT GroupHilversum, North Holland, Netherlands
Posted May 28, 2026
Full Time
About the Company
A&O IT Group is a global IT services provider that delivers fully managed IT solutions and cyber security services.
Job Description
The Desktop Support Engineer will handle incidents, service requests, and near desk support, providing services to end-users, asset audits, and asset inventory management.
Requirements
- 1-3 years of experience in desktop support
- Business level English language skills
- Good knowledge of ticketing and monitoring tools
- Windows 7-10, Microsoft Active Directory, GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions
- MacOS support
- Mobile device management, Enterprise encryption solutions
- Network troubleshooting skills
- Asset management experience
- Proven analytical, troubleshooting, and problem-solving skills
- Excellent communication, rapport building, and internal customer service skills