Operations & Customer Service Specialist
ABM.ComWashington, District of Columbia, United States
Posted February 25, 2026
48000 - 48000 USD
Full Time
About the Company
ABM is a leading provider of integrated facility, engineering, and infrastructure solutions, serving sectors like commercial real estate, aviation, education, and manufacturing. With over 100,000 team members and $8 billion in annual revenue, ABM offers a wide range of services including electrical and lighting, energy management, HVAC, janitorial, and sustainable solutions to enhance occupant experiences. Committed to innovation and sustainability, ABM invests in smarter, connected spaces and empowers clients to achieve their goals.
Job Description
ABM is seeking a reliable and customer-focused Operations & Customer Service Specialist to support daily operational functions and deliver a positive customer experience.
Requirements
- Maintain accurate equipment and asset inventories
- Coordinate equipment check-in/check-out procedures
- Monitor inventory discrepancies and investigate root causes
- Ensure compliance with cross functional departmental policies
- Deliver excellent customer service
- Accurately enter and maintain data across internal systems
- Process and receipt purchase orders
- Reconcile vendor statements
- Monitor open purchase orders
- Maintain organized digital and physical records
- Identify and escalate discrepancies or data inconsistencies
- Collaborate with procurement, accounting, and operations teams
- Generate routine reports
Benefits
- Comprehensive benefits package
