Customer Service (Ops Support) Specialist
Directors Investment GroupAbilene, Texas, United States
Posted February 17, 2026
Full Time
About the Company
Funeral Directors Life is a full-service preneed insurance company that offers an award-winning workplace.
Job Description
We are looking for a creative, forward thinking and talented CUSTOMER SERVICE (OPERATIONS SUPPORT) SPECIALIST who will be responsible for all aspects of quality service for our customers.
Requirements
- Maintain customer profiles
- Establish and maintain a positive working relationships to promote a quality service image
- Organize and work with detailed records
- Handle inbound phone calls & email correspondence from customers, employers, insurance companies, employing agencies & record details of these interactions.
- Provide the highest level of customer service to all incoming inquiries or refer inquiries to appropriate management levels
Benefits
- employer-paid health coverage
- 401 (k) matching
- life insurance
- an on-site clinic
- a 24-hour fitness center
- free fresh fruit and beverages
- a corporate university
- book studies
- many personal growth opportunities for mind, body, and soul
