Customer Support Specialist
DealerBuiltTexas, United States
Posted October 6, 2025
Full Time
About the Company
DealerBuilt is a portfolio of automotive dealership SaaS brands empowering people to achieve their unique ambitions.
Job Description
DealerBuilt is seeking a Customer Support Specialist to join their dynamic team, providing exceptional support and assistance to valued customers. The ideal candidate will focus on addressing customer inquiries, resolving issues, and ensuring a positive customer experience.
Requirements
- Serve as the first point of contact for customers seeking assistance over the phone or email
- Build strong and positive relationships with customers
- Respond to customer inquiries and concerns promptly and professionally
- Troubleshoot technical issues and escalate to next tier of support when necessary
- Gather customer feedback to understand pain points and areas for improvement
Benefits
- Competitive Compensation
- Comprehensive Health Coverage
- Financial Wellness
- Peace of Mind with Insurance Plans
- Life and AD&D Insurance
- 401(k)
- Employee Assistance Program (EAP)
- Work/Life Balance
- Employee Referral Program
