IT Support Analyst
AboundLondon, England, United Kingdom
Posted May 18, 2026
Full Time
About the Company
Abound offers loans of £1,000 to £20,000 for up to 5 years, focusing on a holistic assessment of borrowers' financial health beyond just credit scores. This approach helps individuals consolidate debts, cover emergencies, or achieve long-term goals. With a Representative APR of 25.8%, Abound provides flexible solutions tailored to various financial needs.
Job Description
Abound is looking for an IT Support Analyst to join their growing technology team in a Microsoft cloud-first environment. The role involves supporting and administering Microsoft Intune, maintaining device compliance policies, and troubleshooting Exchange Online and Microsoft Teams issues.
Requirements
- Hands-on experience supporting Microsoft Intune in a production environment
- Good understanding of Microsoft Entra ID including user management, groups, RBAC, and Conditional Access
- Solid understanding of device compliance and MDM principles in a BYOD environment
- Strong Windows 11 troubleshooting skills and working knowledge of macOS
- Experience supporting iOS and Android device enrolment and policy enforcement
- Good understanding of networking fundamentals (IP addressing, DNS, VPN, firewall concepts)
- Experience implementing MFA and access control policies
- Ability to troubleshoot identity, device, and Microsoft 365-related issues independently
Benefits
- Everyone owns a piece of the company - equity
- 25 days' holiday a year, plus 8 bank holidays
- 2 paid volunteering days per year
- One month paid sabbatical after 4 years
- Employee loan
- Free gym membership
- Team wellness budget
