Assistant Guest Services Manager
AccorAlberta, Canada
Posted April 6, 2026
Full Time
About the Company
Fairmont Jasper Park Lodge is a resort hotel in the Canadian Rockies, offering luxury accommodations and world-class hospitality.
Job Description
Fairmont Jasper Park Lodge seeks an Assistant Guest Services Manager to lead a team and ensure seamless service and exceptional first and last impressions amidst ongoing renovations and refreshed offerings. The role requires experience in Rooms management, Guest Services, and/or Concierge, with strong leadership and operational skills.
Requirements
- Valid Alberta Driver's Licence
- Minimum 1–2 years of Rooms managerial experience
- Experience in Guest Services and/or Concierge is an asset
- Proficient in Microsoft Office, Opera, Royal Service Manager, iConcierge (or equivalent)
Benefits
- Subsidized staff accommodation assistance
- One complimentary meal per shift in our staff cafeteria
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Access to the Mountain Explorer Travel Program
- Comprehensive wellness platform for employee mental health and wellbeing support
- Discounts while using our resort's Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
- Automatically added to our resort's Colleague Lifestyle Program