Head of Business Systems responsible for ensuring Actionstepâs core enterprise systems operate as a coherent, reliable, and scalable ecosystem that supports global growth, operational excellence, and data integrity.
Requirements
- 8+ years experience in business systems, operations, or enterprise applications in a SaaS environment
- Deep hands-on experience with ERP and CRM platforms (NetSuite and Salesforce strongly preferred)
- Strong understanding of SaaS operating models and subscription fundamentals
- Proven experience designing and managing system integrations and data governance
- Demonstrated ability to lead cross-functional initiatives without direct authority
- Excellent communication and stakeholder management skills
- Systems thinker with a bias toward clarity, structure, and scalability
- Strong understanding of data models and governance required for safe and scalable AI adoption
- Ability to design processes that are AI-native, reducing manual work and maximizing automation opportunities
- Ability to work in both team and individual capacities
- Ability to manage multiple streams of work effectively
- Ability to manage your daily workload through best practice time management techniques
- Great communication and interpersonal skills
- Passionate about teamwork and collaboration
- Curiosity and fluency with emerging AI tools, and a bias toward leveraging AI to simplify and scale operations
Benefits
- Robust medical, dental, vision offerings
- 401K with company match
- Flexible working and PTO
- Take your birthday off
- Frequent team building events
- Fantastic training and development opportunities