Contributes to achieving sales figures and KPI goals by building an emotional connection with customers, serving customers, and conducting store operations with care.
Requirements
- Knows the store goals and individual goals and actively works to achieve or exceed them, using all available resources
- Meets or exceeds customer expectations and drives sales and brand awareness by applying relevant elements of the Customer Avatar
- Builds an emotional bond with each customer by appearing as a passionate and enthusiastic ambassador of the brand
- Maintains an attractive and pleasant shopping environment where customers want to shop and pays attention to visual merchandising, order, and cleanliness
- Ensures that the product offering is available for the customer by helping to receive and stock delivered merchandise
- Minimizes losses by always paying attention to inventory when serving customers
- Trains new employees (if applicable)
- Works productively and respectfully with team members to achieve store goals
- Completes all prescribed training programs and applies them successfully in their work
- Signals ongoing willingness to learn and uses all offered opportunities to advance their development and improve their performance
- Cashier activity (if applicable): Ensures correct payment processes, including careful handling of merchandise
- Endless Aisle (if applicable): Informs customers about the new order/sales option in the online shop and uses the Endless Aisle tablet to offer product descriptions and/or customer feedback about products during the sales process.
- Click & Collect (if applicable): Oversees and monitors new online orders placed by online customers and reserved, packed, and handed over to customers in-store.
- Ship from Store (if applicable): Oversees and monitors new online orders that need to be shipped to customers.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance