Customer Success Account Manager

We are looking for a Customer Success Account Manager to join our team. The role involves developing and managing relationships with large customers from the ICX-Reseller book of business, driving revenue growth by identifying upsell and cross-sell opportunities, and fostering long-term partnerships that drive business growth.

Requirements

• MM/Enterprise Segment exposure and proven ability to manage a large customer set
• 3+ Years’ experience in a similar role, with experience in selling SAAS solutions preferred
• Proven track record leading a matrixed organization to sell SAAS solutions and the ability to expand influence on multiple stakeholders in the customer environment
• Ability to forge and maintain strong business relationships from IT to the C-Suite
• Excellent communication and presentation skills and capable of presenting with any person, at any level within a customer
• Proven experience of using quantitative and qualitative analysis to identify new sales opportunities
• Should have skills that clearly demonstrate the ability to manage accounts and sell solutions
• Flair for technology and ability to lead a customer conversation with value-selling rather than product features pitch
• Ability to independently give basic product demos to customers
• International Sales Experience with exposure to NA markets preferably

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance