Medical Front Desk Receptionist

Advocare, LLC is seeking a friendly and organized Front Desk Receptionist to join their growing team. This role involves greeting patients, managing communications, supporting administrative functions, and providing excellent customer service. The ideal candidate will be a dedicated member of a clinical team focused on delivering exceptional patient care in a dynamic healthcare environment.

Requirements

• Answer incoming calls on a multi-line telephone system
• Schedule and confirm patient appointments
• Collect and post co-pays and communicate outstanding balances
• Check patients out and follow proper check-out protocols
• Transcribe visit details into medical reports
• Prepare charts, gather necessary paperwork, and print daily appointment schedules
• Excellent customer service and communication skills
• Strong interpersonal skills
• Detail-oriented with strong follow-up and multitasking capabilities
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Adaptable and flexible in a fast-paced environment
• Strong follow-up and multitasking capabilities

Benefits

• Multiple medical and prescription coverage options
• Dental and vision care plans
• Health Savings Accounts (HSAs)
• Flexible Spending Accounts (FSAs)
• Voluntary critical illness, cancer, and accident insurance
• Voluntary short-term and long-term disability insurance
• Voluntary term life insurance and AD&D (Accidental Death & Dismemberment)
• 401(k) retirement savings plan
• Paid time off (PTO)
• Schedule: 2 days in Mays Landing, 2 days in Voorhees office