Service Desk Technician II- AXS

AXS connects fans with the artists and teams they love. We're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're looking for a Service Desk Technician II to join our team.

Requirements

• 2-4 years of experience in IT Support or related position
• Knowledge of Active Directory
• Experience with Mac setup/troubleshooting
• Understanding of O365
• Understanding of Networking Concepts (TCP/IP, LAN/Wireless)
• Intermediate technical expertise in supporting, maintaining, and troubleshooting a wide range of hardware, software, and endpoint systems in both Windows and macOS environments

Benefits

• Medical, dental and vision insurance
• Paid holidays, vacation and sick time
• Company paid basic life insurance
• Voluntary life insurance
• Parental leave
• 401k Plan (with a current employer match of 3%)
• Flexible spending and health savings account options
• Wellness offerings