Customer Consultant

As a Customer Consultant at Aegon, you will provide a first-class service to customers through inbound and outbound telephony calling, offering and promoting services and products. You will be the first point of contact for customer inquiries and seek to resolve complaints using agreed processes and procedures.

Requirements

• PC skills to navigate multiple systems efficiently
• Awareness of risks associated within the Financial Services Industry
• Experience in customer service
• Ability to put yourself in a customer's shoes and work flexibly to meet their expectations

Benefits

• Enhanced pension scheme
• Discretionary bonus
• 34 days leave per year
• Private medical cover
• Life assurance
• Critical illness cover
• Enhanced parental leave
• Retail discount vouchers
• Cycle2work scheme
• Subsidised restaurant
• Online GP appointments